Privacy Policy

Updated: June 2020


Read the QNET GDPR Compliance Statement

The words “we”, “us”, “our” mean QNet Pte Ltd. The term “you” and “your” refer to Independent Representatives (“IRs”), customers and the general public.

We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience.

This Privacy Policy applies to this website and governs data collection and usage. By using this website, you consent to the data practices described in this Policy.

Collection of Your Personal Information

We collect personal information, such as your email address, name, home or work address or telephone contact. We also collect anonymous demographic information, which is not unique to you, such as your postal code, age, gender, preferences and areas of interest.

There is also information about your computer hardware and software that is automatically captured by us. This information may include: your IP address, browser type, domain name, access times and referring website addresses. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this website.

Please keep in mind that if you directly disclose personal information or sensitive data through our public message boards, this information may be collected and used by others. Note: We do not read any of your private online communications.

We encourage you to review the privacy policy of websites you choose to link to from our website so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy policies or other content on websites outside of our website and our related websites.

Use of Your Personal Information

We collect and use your personal information to operate our website and deliver the services you have requested. We also use your personal information to inform you of other products or services made available by us and our affiliates. We may conduct surveys for research purposes which may require your opinion of our current services or of potential services that may be offered by us to you.

We do not divulge, rent or lease our customer lists to third parties. We may, from time to time, contact you on behalf of our external business partners about a particular product and/or service that may be of interest to you. In these instances, your unique personally identifiable information (email, name, address, telephone number) will not be divulged to the third parties. In addition, we may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.

We shall not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your express consent.

We keep track of the websites and pages our customers visit within this website, in order to determine what products and services are preferred. This data is used to deliver customised content and advertising to customers whose browsing pattern indicates that they are interested in a particular subject area.

Our websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us or the website; (b) protect and defend our rights or property; and, (c) act under exigent circumstances to protect the personal safety of users of this website, or the public.

Use of Cookies

This website uses cookies to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programmes or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenient feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise our website pages, or register with this website or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually configure your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our services or website.

Security of your Personal Information

We secure your personal information from unauthorised access, use or disclosure. We also secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Policy

We will occasionally update this Privacy Policy to reflect improvements and customer feedback. We encourage you to periodically review this Policy to be informed of how we are protecting your information.

Contact Information

We welcome your comments regarding this Privacy Policy. If you believe that we have not adhered to this Policy, please contact our webmaster at sg.supportcentre@qnet.net. We will use all reasonable efforts to promptly determine and remedy the problem.

QNET Singapore
67 Ubi Road 1 #10-01
Oxley Bizhub, Singapore 408730
Tel: +65 6491 0898
Fax: +65 6491 0899

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